Featured Research Series Business Technology Disconnect Most companies fail to capitalize on the technologies they already have; and many more are poised to meet this same fate with the next big technology fad spawned in Silicon Valley and propelled by venture capitalists. This series of research begin by illustrating some of the ways the disconnect can manifest itself in the enterprise. These examples reveal an unequivocal truth: to understand, communicate, and plan how they should utilize technology in the enterprise, companies first need to align three key areas-business, process, and technology. But to achieve alignment among these areas requires a fundamentally different approach than those used before-one that brings these disciplines together in a way that all can understand.

Featured Journal 
Customer Convergence This issue contains strategic research and leadership know-how from industry experts, CEOs, and CIOs from both the public and private sector focused on strategic enterprise architecture, along with an executive agenda that highlights what is needed to build an overall architecture and set of standards for an enterprise. This journal highlights the capabilities that must be developed to support and ensure appropriate information and documentation exists to verify that business and technology executives can implement strategies and plans, and make recommendations to simplify the current and future-state business technology environment. 
Featured Research Paper Is Your Organization Ready?
Three trends influence organizing for BTM: the need for rapid and innovative use of technology, supply-side pressure to deliver reliable and low-cost services, and new compliance requirements. Changing business conditions cause alterations to business models and processes. Changing conditions in technology demand also impact how the business should be organized and managed. It is critical that business and technology stay connected and coordinated. Therefore, BTM capabilities such as Organization Design and Change Management become essential.

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