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Featured Research Series: Value Creation
Business Technology Convergence Index IIBusiness Technology Convergence Index II
Measuring the Financial Value of Convergence
The initial Business Technology Convergence Index study conducted in 2006 showed that Business Technology Management maturity at the alignment level correlated with superior economic performance. This update, The Business Technology Convergence Index II, which incorporates data from one of the worst economic downturns in our history, shows that organizations with alignment-level maturity in business technology management experienced worse economic performance than that of their industry peers. Under weakened economic conditions, the findings illustrated that maturity beyond alignment and approaching convergence was necessary to exhibit superior economic performance.
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BTM Sustained Innovation IndexBTM Sustained Innovation Index
The Characteristics of Innovation-Focused Enterprises and How They Drive Superior Financial Performance by Converging Business and Technology Management
Sustained Innovation is the state attained by organization that have built a ’culture of innovation’, capable of innovating at every point of the compass - a full 360 degrees of innovation - in all aspects of the business - management, operations, customers, suppliers, and among every team. Sustained innovation requires a seamless, structured management approach that begins with board and CEO-level issues and connects all the way through technology investment and implementation.

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BTM Operational Excellence IndexBTM Operational Excellence Index
The Characteristics of Operationally Focused Enterprises: How They Drive Superior Financial Performance by Converging Business and Technology Management
Operational Excellence provides managers with a sustainable advantage by giving them the ability to continuously improve their organizations’ decision, investment and asset performance, service delivery and human resources capabilities. Operationally excellent organizations possess the processes and structures – or what we at BTM call “intangible assets" – that give them the visibility, control, tools and management practices necessary to drive greater operational effectiveness and efficiency. In other words, Operational Excellence requires business-technology convergence -- the art and science of managing business and technology as one.
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BTM Business Agility IndexBTM Business Agility Index
The Characteristics of an Agile Enterprise and How They Drive Superior Financial Performance by Converging Business and Technology Management
Business Agility provides managers with a sustainable advantage by giving them the ability to sense changes in the business ecosystem and proactively respond. Agile organizations possess the processes and structures – or what we at BTM call “intangible assets" – that gives them situational awareness into the things happening inside and outside the organizations. They also have the management and technology mechanisms to act on that knowledge rapidly. In other words, Business Agility requires business-technology convergence -- the art of managing business and technology as one.

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