Featured Research Paper  BTM Operational Excellence Index
The Characteristics of Operationally Focused Enterprises:
How They Drive Superior Financial Performance by Converging Business and Technology Management
Operational Excellence provides managers with a sustainable advantage by giving them the ability to continuously improve their organizations’ decision, investment and asset performance, service delivery and human resources capabilities. Operationally excellent organizations possess the processes and structures – or what we at BTM call “intangible assets" – that give them the visibility, control, tools and management practices necessary to drive greater operational effectiveness and efficiency. In other words, Operational Excellence requires business-technology convergence -- the art and science of managing business and technology as one.
Featured Journal 
The Extended Enterprise
This issue contains strategic research and leadership know-how from industry experts, academics, and both business and technology executives from the private sector focused on expanding your organization through an extended enterprises, along with an executive agenda that highlights what is needed to develop the appropriate strategy needed to achieve success through utilization of external partners and a collaborative effort with service providers. This journal outlines why and how an organization must consider extending itself beyond its walls to maintain a competitive edge in the market – regardless of their industry.
Featured Research Series  Convergence and Innovation
An Innovation Model
Xerox fumbles. CEOs can’t get no satisfaction. Creating innovation networks. Looking outward. Reorganizing inside. New groups, new goals, new attitudes. Xerox recovers.
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