Ameristar Casinos’ CIO Talks about Weaving Technology into the Corporate Business Strategy Sheleen Quish is the vice president and chief information officer at the $1.2 billion Ameristar Casinos, Inc. Before Ameristar, Quish was vice president and global CIO for the U.S. Can Company. She also served as senior vice president of insurance operations and information technology with Unitrin, Inc.’s life and health division. Her other experience includes executive vice president at South Eastern Mutual Insurance Company. In addition to her other responsibilities, Quish managed the integration of operations of the Blue Cross and Blue Shield organizations of Kentucky and Indiana. She holds a Bachelor of Arts degree from the College of New Rochelle (New York). She is an emeritus member of the editorial board of CIO Magazine and has been a prolific writer and speaker in a variety of industry forums.
United Stationers’ CEO Talks about Carrying Out a Corporate Strategy to Ride Out Tough Times Richard W. Gochnauer became United Stationer, Inc.’s president, chief executive officer, and director in December 2002. He also serves as a director of AmerisourceBergen Corp., a pharmaceutical services provider. Before Gochnauer joined the company in1994, he held the positions of vice chairman and president of international, and president and chief operating officer of Golden State Foods, a privately held company that manufactures and distributes food and paper products. He previously was an executive vice president of the Dial Corporation, with responsibility for its household and laundry consumer products businesses.
Suncorp CIO Talks About the Successful Integration of Two Financial Services Giants Jeff Smith became chief information officer (CIO) for business technology at Suncorp-Metway Limited in 2007. He has 24 years of experience in the technology industry, with 12 years spent as CIO or equivalent for a range of companies in the U.S. and Australia. One of his roles included CIO of Telstra Corporation. He also has held technology leadership positions at Honeywell, Toyota, and Charles Schwab. He has a B.S. in Applied Science and an M.S. in Business Administration.
ING Insurance CIO Talks about Strategy to Bring Technology In Line with Business Needs Ed Steinike is chief information officer (CIO) for ING North America Insurance (ING Americas), responsible for providing overall leadership, management and strategy as it relates to IT and operations, as well as the contact and distributor centers. Prior to joining ING, he was the North American CIO and chief development officer for The Coca-Cola Company, where he was responsible for global applications development across all business units, including the sales and distribution software company supporting all bottling operations. In addition to Coke, he spent 26 years with General Electric where he served in various senior leadership roles, including CIO for corporate commercial, energy products, energy services and medical divisions.
CFO of Schuff Talks About Devising a New Corporate Strategy to Promote On-going Growth Since 2000, Michael R. Hill has served as vice president, chief financial officer, and treasurer and secretary of Schuff International. He has been on this company’s board of directors since 2001. Before joining Schuff, he was with Motor Coach Industries International, the leading designer, manufacturer, and marketer in North America of inter-city motor coaches and related replacement parts. Hill received his BBA degree from Eastern New Mexico University and attended graduate school at the Kellogg School of Management, Northwestern University.
Jones Lang LaSalle CIO Talks About an Investment Strategy to Weather Economic Downturns As Jones Lang LaSalle’s Chief Information Officer, David Johnson is responsible for leading the Information Technology Group and delivering technology products and services in support of The Firm’s strategic vision and annual operating plans. This effort includes developing the strategic technology plan for Jones Lang LaSalle and managing the successful implementation of applications and infrastructure in accordance with that plan. He is currently managing the implementation of several key initiatives including: the delivery of an innovative and client-focused real estate business intelligence platform called OneView, implementation of a technology vision for improvement and standardization of the Firm’s infrastructure and technology operations environments around the world and the delivery of a single enterprise platform for managing the Firm’s global businesses.
Coca-Cola Enterprises' CIO Talks About Business Strategy and Technology Investments In October 2006, Esat Sezer was named Senior Vice President and Chief Information Officer at Coca-Cola Enterprises. Mr. Sezer oversees the company’s technology and information capabilities. Esat has more than 20 years of global IT experience. Most recently, Mr. Sezer served as Corporation Vice President and Chief Information Officer for Whirlpool Corporation, a position he held since 2002. Prior to joining Whirlpool Corporation, Mr. Sezer held several positions of increasing responsibility with Colgate-Palmolive Corporation. From 1988 to 1991, he was a senior consultant at Andersen Consulting in London. Born and raised in Istanbul, Mr. Sezer received his Bachelor of Science degree in Electrical Engineering from Istanbul Technical University and his Master of Science in Quantitative Analysis from Istanbul University.
VF Corporation’s CIO Talks About the Need of a Management Framework to Be a Global Leader Martin Schneider is Vice President and Chief Information Officer for VF Corporation. He is responsible for developing and executing strategies to integrate and align technology with VF's business plan objectives. Prior to joining VF in 2006, Schneider served as Vice President of Global Technical & Manufacturing Systems for The Gillette Company in Boston, Massachusetts, where he was responsible for all order-to-cash manufacturing, supply chain and procurement systems on a global basis. During his tenure with Gillette, Schneider also served as the Director of Eastern Hemisphere Shared Service Center in Germany and as Chief Information Officer for Duracell. Schneider holds a B.S. degree in Chemical Engineering from the University of New Hampshire in Durham.
Sybase CEO Talks About Creating a Corporate Strategy to Fuel Profitability and Growth John Chen has served as chairman, chief executive officer and president of Sybase, Inc. since 1998. He is recognized as a technology industry leader and corporate turnaround specialist. Under his leadership, Sybase has become a highly profitable company that has grown from a leading enterprise-class database provider to the largest publicly traded software company specializing in data management, enterprise mobility and mobile messaging. In recognition of his business leadership, Forbes magazine named Mr. Chen one of the Top 25 Notable Chinese-Americans in Business. He was named 2007 Ernst & Young Entrepreneur of the Year in Northern California.
Administaff CEO Talks About a Converged Business and Technology Strategy Paul Sarvadi, Chairman of the Board and Chief Executive Officer and co-founder of the Company and its subsidiaries, has been a director and Chairman of the Board since the Company’s inception in 1986, and CEO since 1989. He attended Rice University and the University of Houston prior to starting and operating several small companies. Mr. Sarvadi serves on the Board of Trustees of the DePelchin Children’s Center in Houston. He has twice been named by Ernst & Young as Entrepreneur of the Year for service industries, once in Houston, and once Nationally. In 2004, he received the Conn Family Distinguished New Venture Leader Award from Mays Business School at Texas A&M University. In 2007, he was inducted into the Texas Business Hall of Fame.
Medtronic CFO Talks About the Growth and Profitability Benefits of Technology Diversification Gary L. Ellis has been Senior Vice President and Chief Financial Officer of Medtronic Minimed Inc. (Formerly, Minimed Inc) since May of 2005. Mr. Ellis has also been Senior Vice President and Chief Financial Officer of Medtronic Inc. since May 2005 and serves as its Principal Accounting Officer. He joined Medtronic in 1989 as Assistant Corporate Controller and served as Vice President of Finance for Medtronic Europe from 1992 until being named Corporate Controller in 1994. Before joining Medtronic, Mr. Ellis served as a Senior Audit Manager for PricewaterhouseCoopers LLP where, in addition to several other responsibilities, he managed the Medtronic audit for nearly ten years. He has worked with several large corporate organizations, as well as providing audit services to numerous non-profit organizations, and served as Chairman of the American Heart Association.
Database Marketing CEO Talks About Providing Customers With New Services John A. Meyer serves as CEO and president of Acxiom Corporation, providing overall direction for the company as well as the 6,600 associates who deliver products and services to dozens of countries worldwide. Since joining the company in early 2008, he has been instrumental in formally establishing Acxiom’s market position as a global leader in interactive marketing services. John has worked to drive innovation around digital services and also increasing Acxiom’s focus on industry and geographic expansion with value-added capabilities including consulting and analytics services.
Insurance CEO Talks About How A Combined Strategy Provides Double Digit Growth Benjamin M. Salzmann, president and CEO of Sheboygan, WI-based Acuity (formerly Heritage Mutual Insurance), developed his appreciation for technology early in his career. Upon joining the marketing department at Foremost Insurance in 1980, the newly minted MBA was quickly frustrated in his efforts to launch new initiatives. No one would accuse Salzmann, who joined Heritage as CIO in 1990 and was named president/CEO in '97, of settling for mediocrity. In fact, the multi million-dollar asset regional P&C Company is posting impressive results—which the CEO directly credits to technology.
Online Brokerage CEO Talks About Driving Revenues Through Customer Collaboration Recognized as a pioneer in electronic trading, Donato Montanaro is the Chairman and CEO of TradeKing, a nationally licensed online broker dealer. Prior to TradeKing, Don was Founder and President of SureTrade, Inc., an NASD member brokerage firm and a subsidiary of Quick & Reilly. Under his leadership, SureTrade became profitable in 13 months and grew to be the 8th largest online brokerage firm worldwide. As special consultant to the American Stock Exchange (2002 – 2005), Don also conceived an innovative option product, the Fixed Return Option (FROs), which began trading on the Amex in May of 2008.
Harvard Professor Talks About the Factors that Affect the Change Management Process Harvard Business School Professor John Kotter is widely regarded as the world's foremost authority on leadership and change. His is the premier voice on how the best organizations actually "do" change. In October 2001, Business Week magazine rated Kotter the #1 "leadership guru" in America based on a survey they conducted of 504 enterprises. Professor Kotter is the author of seventeen books, a collection that has given him more honors and awards than any other writer on the topics of leadership and change. In fact, his books rank in the top 1% of sales from Amazon.com.
TD Banknorth CIO Talks About Creating a Strategy to Bank on Growth John Petrey is executive vice president and CIO at the New England-based TD Banknorth, a regional bank with $32 billion in assets. Before TD Banknorth, Petrey was senior vice president at ALLTEL Information Services, a global provider of IT products and services.
AGL Resources CIO Talks About Making Decisions That Impact the Business Kristin R. Kirkconnell was named senior vice president of information services and technology for AGL Resources in February 2007. She continues to serve as chief information officer. In this role, she is responsible for enhancing the company's technology platform along with managing information systems and the alignment of business goals with technology solutions. Prior to joining AGL Resources, Kirkconnell served as chief information officer for consumer and interconnect services with BellSouth.
Zurich Financial CIO Talks About Bringing Technology and Business Closer Michael Paravicini is a member of the Group Management Board of Zurich Financial Services and Chief Information Technology Officer. He joined Zurich in January 2003. Paravicini started his career as a Sales Engineer with Hewlett-Packard in Zurich in 1985, following which he worked in the staff department of Credit Suisse Zurich, International Commercial Banking, providing support for foreign commercial banking activities.
Eastern Mountain Sports CIO Talks About Convergence Across an Enterprise As CIO of Eastern Mountain Sports, Jeffrey Neville is responsible for strategy, technology and the company's alternate channels business. He focuses on integrating strategy and solutions to deliver a seamless and satisfying customer experience. Prior to EMS, Neville was an associate partner with IBM's business consulting services division. Throughout his career, he has focused on helping retail clients understand and respond to the strategic impact of technology.
National Grid CIO Talks About Carrying Out a Global Strategy With more than 23 years executive management experience in the IT industry, Kathy Lane joined National Grid from The Gillette Company where she served as senior vice president and chief information officer. A recipient of the Computerworld's 2006 Premier 100 IT Leadership award, Lane is Six Sigma Greenbelt trained, a member of the Globespan Capital Partners CIO Advisory Board and a participant in the Kleiner/Perkins & Ostriker von Simson CIO Strategy Exchange.
Babson Professor Talks About the State of IT Professor Davenport holds the President's Chair in the Information Technology Management Division and co-directs the Working Knowledge Research Center. He has taught at Harvard Business School, University of Chicago, Dartmouth's Tuck School of Business, and the University of Texas at Austin. He has directed research centers at Accenture, Ernst & Young, McKinsey & Company, and CSC Index.
Wharton Professor Talks About Strategy Execution and Technology Lawrence G. Hrebiniak is an associate professor of management at The Wharton School of the University of Pennsylvania. He has been at Wharton since 1976. His strategy implementation, strategy formulation, organizational design, and corporate restructuring work are adopted by companies such as Johnson & Johnson, AT&T, Mars, Inc., Chemical Bank, Isuzu, Weyerhaeuser, Dunn & Bradstreet, and Deutsche Post among others.
NY Presbyterian Hospital CIO Talks About Improved Patient Care Dr. Pardes, the CEO of New York-Presbyterian Hospital, has made it his mission to use information technology to provide the highest quality of care, to identify innovative approaches to the complexities of healthcare, and to use IT to its fullest capacity. In fact, Dr. Pardes often represents his healthcare facility at health industry organizations that push for national IT adoption.
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